Cogwheels of doom - constant DX12 crashes (client-caused)

Spoiler
I have reported the same issue for POE1 here, but seems to have been ignored: https://www.pathofexile.com/forum/view-thread/3825578


I don't understand how this has not been acknowledged by GGG yet. Dozens of streamers and all my guild mates are suffering from that exact issue. Please, at least add it to your priority list because it makes the game unbearable.

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1. Game fully freezes
2. GGG logo shows up
3. Screen turns black with the GGG logo up
4. Game unfreezes
5. Minimap is fully cleared



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This has been happening to me since 0.2, but only recently (as of 3.26) has been pestering me in POE1. This is clearly a DX12 renderer issue, as shown by the logs:

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2025/09/03 09:54:19 2080047859 e0a4c8d5 [CRIT Client 11628] [D3D12] Device Removed. Reason: 0x887a0005
2025/09/03 09:54:19 2080047875 628587b8 [INFO Client 11628] [RENDER] Restarting device
2025/09/03 09:54:19 2080047875 b335e125 [INFO Client 11628] [RENDER] Stopping device
2025/09/03 09:54:19 2080047875 3a82122d [DEBUG Client 11628] [WINDOW] TriggerDeviceDestroyed
2025/09/03 09:54:19 2080047875 be4dacc [DEBUG Client 11628] [D3D12] Failed to CreateResource (error: 0x887a0005)
2025/09/03 09:54:19 2080047875 be4db2e [DEBUG Client 11628] [D3D12] Device removed reason: 0x887a0005
2025/09/03 09:54:19 2080047890 521aee7e [DEBUG Client 11628] [ENTITY2] Regather Pass Types
2025/09/03 09:54:19 2080047921 521aedd0 [DEBUG Client 11628] [ENTITY2] Regather Object Types
2025/09/03 09:54:27 2080055484 bdfe0c38 [INFO Client 11628] [STREAMLINE] Shutdown Start
2025/09/03 09:54:29 2080057812 cb0f8f31 [INFO Client 11628] [STREAMLINE] Shutdown complete
2025/09/03 09:54:29 2080057812 bdfe0bdf [INFO Client 11628] [STREAMLINE] Shutdown in 2.3403 seconds
2025/09/03 09:54:31 2080059343 62857a31 [INFO Client 11628] [RENDER] Starting device: DirectX12
2025/09/03 09:54:31 2080059437 bdfe0c38 [INFO Client 11628] [STREAMLINE] Init Start
2025/09/03 09:54:32 2080060078 bdfe0bdf [INFO Client 11628] [STREAMLINE] Init in 0.639917 seconds
2025/09/03 09:54:32 2080060078 cb0f8ef6 [INFO Client 11628] [STREAMLINE] Initialized (Enabled)
2025/09/03 09:54:32 2080060078 e0a4d93f [WARN Client 11628] [D3D12] Failed to load Agility SDK
2025/09/03 09:54:32 2080060156 e0a4d4f8 [INFO Client 11628] [D3D12] Found matching adapter using LUID 00000331CC066070 (NVIDIA GeForce RTX 3060 - MAG 255XF)
2025/09/03 09:54:33 2080061640 e0a4bad6 [INFO Client 11628] [D3D12] SDK Version = Unknown
2025/09/03 09:54:33 2080061640 e0a4af50 [INFO Client 11628] [D3D12] GPU type: discrete
2025/09/03 09:54:33 2080061640 e0a4af37 [DEBUG Client 11628] [D3D12] VRAM size = 11.83 GB
2025/09/03 09:54:33 2080061640 e0a4af30 [INFO Client 11628] [D3D12] VRAM limit: 11.83 GB
2025/09/03 09:54:33 2080061640 e0a4e139 [INFO Client 11628] [D3D12] Shader Model: D3D_SHADER_MODEL_6_5
2025/09/03 09:54:33 2080061640 e0a4e111 [INFO Client 11628] [D3D12] Feature Level: 12.1
2025/09/03 09:54:33 2080061640 e0a4e5f8 [INFO Client 11628] [D3D12] Wave Lane Count: 32
2025/09/03 09:54:33 2080061640 e0a4e595 [INFO Client 11628] [D3D12] Transfer Queue Timestamps: true
2025/09/03 09:54:33 2080061640 e0a4e5db [INFO Client 11628] [D3D12] VRS Supported: true (4x4)
2025/09/03 09:54:33 2080061687 cb0f9693 [INFO Client 11628] [STREAMLINE][DLSS]: Loaded version 2.4.10 (NGX: 3.7.10)
2025/09/03 09:54:33 2080061687 cb0f9693 [INFO Client 11628] [STREAMLINE][Reflex]: Loaded version 2.4.10 (NGX: 0.0.0)
2025/09/03 09:54:33 2080061687 cb0f9693 [INFO Client 11628] [STREAMLINE][PCL]: Loaded version 2.4.10 (NGX: 0.0.0)
2025/09/03 09:54:33 2080061687 cb0f9752 [INFO Client 11628] [STREAMLINE][NIS]: Loaded proxy version
2025/09/03 09:54:33 2080061687 cb0f9752 [INFO Client 11628] [STREAMLINE][FSR]: Loaded proxy version
2025/09/03 09:54:33 2080061687 cb0f9752 [INFO Client 11628] [STREAMLINE][XeSS]: Loaded proxy version
2025/09/03 09:54:33 2080061687 cb0f9752 [INFO Client 11628] [STREAMLINE][PSSR]: Loaded proxy version
2025/09/03 09:54:33 2080061687 cb0f9771 [INFO Client 11628] [STREAMLINE][DLSS] Enabled: true
2025/09/03 09:54:33 2080061687 4436f5ae [INFO Client 11628] [STREAMLINE][Reflex] Reflex Low Latency: ON
2025/09/03 09:54:33 2080061687 4436f5ad [INFO Client 11628] [STREAMLINE][Reflex] Reflex Flash Indicator: ON
2025/09/03 09:54:33 2080061687 cb0f9771 [INFO Client 11628] [STREAMLINE][Reflex] Enabled: true
2025/09/03 09:54:33 2080061687 cb0f9771 [INFO Client 11628] [STREAMLINE][PCL] Enabled: true
2025/09/03 09:54:33 2080061687 cb0f9771 [INFO Client 11628] [STREAMLINE][NIS] Enabled: true
2025/09/03 09:54:33 2080061687 cb0f977e [INFO Client 11628] [STREAMLINE][FSR] Enabled: true
2025/09/03 09:54:33 2080061718 da2b9991 [INFO Client 11628] [STREAMLINE][XeSS]: Loaded version 1.3.1 (XeFX: 0.0.0)
2025/09/03 09:54:33 2080061718 cb0f977e [INFO Client 11628] [STREAMLINE][XeSS] Enabled: true
2025/09/03 09:54:33 2080061718 cb0f977e [INFO Client 11628] [STREAMLINE][PSSR] Enabled: false
2025/09/03 09:54:33 2080061734 55e61cdd [INFO Client 11628] [D3D12] Buffer Count = 2
2025/09/03 09:54:33 2080061734 3a82126b [DEBUG Client 11628] [WINDOW] TriggerDeviceCreate
2025/09/03 09:54:33 2080061750 99240e15 [DEBUG Client 11628] [SCENE] Height Map Texture: 810 x 810
2025/09/03 09:54:34 2080062093 3a8211ca [DEBUG Client 11628] [WINDOW] TriggerDeviceReset


This does not happen with Vulkan, but Vulkan does not provide the same quality and performance (way lower frames and screen tearing) as DX12.
Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris.
Reflotado por última vez en 21 sept. 2025 13:07:58
BUMP
Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris.
same, its basically every map. Huge pause, cogs, wait wait, might die, finally renders again.
Had this, fixed it with turning vsync off and enabled upscale mode NVIDIA DLSS. not sure what fixed it, but one of those.
"
PhazeRocker#7565 escribió:
Had this, fixed it with turning vsync off and enabled upscale mode NVIDIA DLSS. not sure what fixed it, but one of those.


I had DLSS on all this time, but I was running V-sync due to screen tearing at higher framerates.

I disabled V-sync for now, will see how it goes.
Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris.
Nope, turning off V-sync with DLSS on did nothing.
Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris.
BUMP

I have found out that this YET TO BE ADDRESSED issue takes longer between occurring when running the game in windowed mode (not fullscreen-windowed), but it still happens.

A lot of the times the pause feature completely breaks during the renderer trying to restart itself, which is completely gamebreaking as I have no character control during that time, but monsters are still able to bonk me.
Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris.
Have had this exact issue, and have been reporting it in the following threads:
https://www.pathofexile.com/forum/view-thread/3846744/page/4
https://www.pathofexile.com/forum/view-thread/3836453
https://www.pathofexile.com/forum/view-thread/3833608

Since the logs show the info from the driver reset, I sent this to Nvidia, and they're just replying it's not from their driver. Seems to be caused by the game client. I've yet to try Vulkan API, but in one o those threads there's mention that it also happens on Vulkan.

I've tried both on 581.29 and 576.88, and it seems like the older one has less instances of the issue, but it still happens.

Just posting to make it clear its quite widespread, happening across CPU's and GPU's. And hoping GGG acknowledges - since sending direct support requests just gets you a "we're not providing gameplay or technical support responses over email" D:
"
LichoCPU#1054 escribió:
Have had this exact issue, and have been reporting it in the following threads:
https://www.pathofexile.com/forum/view-thread/3846744/page/4
https://www.pathofexile.com/forum/view-thread/3836453
https://www.pathofexile.com/forum/view-thread/3833608

Since the logs show the info from the driver reset, I sent this to Nvidia, and they're just replying it's not from their driver. Seems to be caused by the game client. I've yet to try Vulkan API, but in one o those threads there's mention that it also happens on Vulkan.

I've tried both on 581.29 and 576.88, and it seems like the older one has less instances of the issue, but it still happens.

Just posting to make it clear its quite widespread, happening across CPU's and GPU's. And hoping GGG acknowledges - since sending direct support requests just gets you a "we're not providing gameplay or technical support responses over email" D:


Just tried some hours running 576.88 and Vulkan API and no cog of death issues. Performance is lower than DX12 yes, but no freezing at all.
same issue..

but game go's milky and i get a windows popup.
game stopped responding , what will you do ?
close or wait for action.

if you wait for action it comes back with the cogs and get me back ingame after a 20-30 sec's ..

9800x3d, 870 chips, 32ddr5, gen 5 nvme, 3060ti

i used to crash to desk , so good it picks back up now but still anoying as fk.

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