Sao Paulo Server latency

it's been really rough playing on SA servers man... packet losses, 200+ms on a constant basis.
PLS GGG fix :(
At this point i basicly give up, i supported this game since 2012, always buying supporter packs whenever i could.

But it has become unberable, i can't justify spending a dime anymore until a this issue is fixed. Couldn't play bestiary properly, now flashback, guess i'll skip the next league.
Editado por útlima vez por aluk4rd#7197 en 8 may. 2018 16:21:52
the problem persists, it's horrible at peak times, clearly the route is not holding up the amount of traffic.
Our server provider has asked for some fresh WinMTR captures to help them continue investigating.

If some people who're affected can capture at least 100 packets to br.login.pathofexile.com and throw them here, it'd be very helpful.

Also, if you could also add the following, it will be extra-helpful:
  • Country/region you're playing from
  • Internet Service Provider
  • Time of day that this is experienced (e.g. all of the time, or just during peak hours)


You can find the current version of WinMTR here.

Editado por útlima vez por Fitzy_GGG#0000 en 9 may. 2018 0:55:06
This is my WinMTR: https://pastebin.com/8Fabfhh6

  • Argentina.
  • Nafer.
  • This happens pretty much all day.
-Argentina
-Telecentro
-All day

https://pastebin.com/ScLEBiDP
Playing from south Brazil (Paraná).
Copel Telecom ISP - 100MB/100MB
Having issues EVERYDAY usually at this time (20:00 brazilian time)

WinMTR i just run:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.100.1 - 0 | 190 | 190 | 0 | 0 | 3 | 0 |
| 100.127.252.7 - 0 | 190 | 190 | 10 | 13 | 54 | 11 |
| 200.150.94.4 - 1 | 186 | 185 | 11 | 32 | 233 | 12 |
| as36351.saopaulo.sp.ix.br - 0 | 190 | 190 | 51 | 100 | 134 | 130 |
| ae5.dar01.sao01.networklayer.com - 0 | 190 | 190 | 57 | 120 | 137 | 131 |
| po1.fcr01a.sao01.networklayer.com - 0 | 190 | 190 | 117 | 130 | 135 | 132 |
| 36.84.39a9.ip4.static.sl-reverse.com - 1 | 186 | 185 | 41 | 89 | 132 | 115 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
  • Playing from the state of São Paulo, Brazil.
  • NET Virtua
  • Starting at around 8 PM every night and lasting until ~11PM or so, ping goes to 150ms. During any other time of the day, it is stable at 35ms.


Started the test tonight as soon as the issue started at its usual time: https://pastebin.com/a6X3n6Pq
Editado por útlima vez por Eduu#3885 en 9 may. 2018 19:58:41
Been having this issue for a while, something goes horribly wrong when the connection hops to São Paulo Embratel servers
An easy traceroute does it i think.
I have been experiencing the game with 150 + Ping for about 3 weeks now. Sometimes it jitters like crazy for over 1000 ping
Brazil/Paraná
VIVO Telecom
At peak times - past 7pm (GMT+3, São Paulo)

https://pastebin.com/FrY9nQJm
Editado por útlima vez por Sukets#0842 en 9 may. 2018 20:17:01

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