Not receiving purchased points in POE2

I am having a issue. Purchased points pack on Saturday,still haven't received. Emailing support has resulted in nothing more than a undeliverable response email after 2 days. What gives?
Reflotado por última vez en 16 dic. 2024 19:30:45
Me too, try to contract support but no response.
go to the Microtransaction Store in-game, and select the option to Buy Points. after a delay this this ought to sync your account and update your balance to reflect your purchases.

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